AI automation for small businesses
Kodura sets up an AI receptionist on the number you already have, follows up missed calls and overdue invoices, and connects the tools you already use. A working engineer builds it, and checks every month that it is still working.
Services
Our AI automation services start with the work every small business feels: the phone, getting paid, and the same details typed into three systems. The process and the result come first; the choice of tool comes after.
AI receptionist · 24/7 · on your number
Missed-call text-back · follow-up · booking
Invoice reminders · QuickBooks · Xero
Website and email enquiries
Calendar · CRM · job system · accounting
Discovery · implementation
Who it's for
If a missed call is a missed job, the phone is where to start. The cost of not answering is easy to underestimate.
69%
of missed business calls get no callback within 48 hours.
Quo, 16.7 million missed calls, 2026
78%
of consumers say they have given up on a business after an unanswered call.
CallRail survey of 1,000 US consumers, 2025
7×
Businesses that reply within an hour are nearly seven times as likely to qualify the lead as those that wait an hour longer.
A leak reported at 10 pm needs sorting tonight, not a voicemail in the morning.
$4,000
to turn over a unit, and 60% of renters expect repairs within two days.
Someone with a legal problem calls firms down the list until one picks up.
40%
of firms answered the phone in a secret-shopper test of 500 US firms.
A broken air conditioner in July goes to whoever answers first.
$7,500
for an average system replacement. A repair averages about $350.
Angi repair and replacement cost guides, 2026
Emergencies come in evenings and weekends, when the office is closed.
9%
of calls booked by small trade shops after 6 pm, against 26% at their peak.
After a storm, the first roofer to call back gets the inspection.
$9,609
for an average roof replacement.
Clients call to book while every chair is busy.
71%
of salon and spa regulars have skipped booking because it was too hard to reach someone.
Zenoti survey of 1,011 Americans, 2025
Reservations and takeout orders ring during the rush, when no one can pick up.
69%
of Americans say they are likely to give up on a restaurant if no one answers the phone.
The Harris Poll, 2,065 US adults, 2025
New-business enquiries arrive while the team is heads-down on client work.
23%
of 2,241 US companies never responded to a web enquiry at all.
Not on the list? If the phone brings in your work, it probably fits: tell us about your business.
Every month
A short report on what the phone did, measured against the two weeks before it went live, and what we changed.
A sample to show the format. The figures are illustrative, not a client's.
Process
A two-week baseline: how many calls come in, how many are missed, and which jobs your team repeats.
What gets automated, what it costs, and what it should save or bring in each month. Nothing starts until you agree to it.
Set up on the number and tools you already use, and tested with test calls before it answers a real one.
A short report each month, and the rules adjusted when your hours, services or prices change.
About
Kodura is a small independent shop run by Michael Lee, an infrastructure engineer with 20 years of experience building and running the systems businesses depend on.
If you have been looking for an AI consultant for small business, the difference here is that the person who advises you also builds it and runs it. There is no account manager in between, and nothing is handed to a junior team once the proposal is signed.
The client list stays short on purpose. Automation only saves money when it is built carefully and watched afterwards, so Kodura takes on a few businesses at a time. That is why there is a waiting list.
Kodura also builds network and IT automation (backups, website tooling, monitoring) for businesses that need it: ask about it. Engineers can use the free network tools and iOS apps.
Every current spot is taken, and the next ones open in late November. Leave your details and a line about what is eating your week, and we will reach out when a spot opens.